Hybrid Mattress Smart Bed Base X Bundle

I bought a Sleepthetic foldable single bed about 2 years. The bed has been a great piece of furniture both in terms of practicability and comfort.

I recently moved house but do not know how to disassemble the bed for easy transportation. I called their IMM outlet to seek their assistance. I was served by a gentleman, Jimmy Ng, who not only patiently walked me through theprocedure but also texted me to follow up if was able to get the bed dismantled.

I’m thankful to Jimmy for his help despite the bed was purchased 2 years ago. His level of customer service is exemplary and deserves a 5 stars🌟🌟🌟🌟🌟 rating. It’s people like Jimmy who keeps the branding and products of a company moving fast! Hats off to you, Jimmy.

Went to Ubi showroom, was almost closing time. Yong waited for us and served us beyond his working hours. He explained in details, sincere and honest with his recommendations. We are satisfied and happy with our new bed. Thanks Yong!!

Excellent customer service, ordered a mattress due to medical emergency and beddingaffair was kind enough to deliver the same next day when requested.

Bought this for my mother due to her acid reflux and to improve circulation. From ordering to assembly the process is seamless and within less than 24 hours even when I ordered on a Sunday night. The WhatsApp chat agent was quick to respond and secure the delivery timing for me. The assembly crew were polite, friendly and really quick. Everything was setup in 10 mins. They also helped to dispose my old mattress. The customer service is impeccable, ironing out any miscommunications immediately. Everything seem well built and crafted. Will need sometime to try out the bed, but just wanted to thank the whole crew for their great service!

Motorized bed base I bought for my elderly mother is firm and sturdy. Staff who came to install the bed are excellent and very professional. I appreciate my experience with Bedding Affairs.