I bought a Sleepthetic foldable single bed about 2 years. The bed has been a great piece of furniture both in terms of practicability and comfort.
I recently moved house but do not know how to disassemble the bed for easy transportation. I called their IMM outlet to seek their assistance. I was served by a gentleman, Jimmy Ng, who not only patiently walked me through theprocedure but also texted me to follow up if was able to get the bed dismantled.
I’m thankful to Jimmy for his help despite the bed was purchased 2 years ago. His level of customer service is exemplary and deserves a 5 stars🌟🌟🌟🌟🌟 rating. It’s people like Jimmy who keeps the branding and products of a company moving fast! Hats off to you, Jimmy.